The Business Improvement Package
The aim of the Business Improvement Package (BIP) is to provide local authorities with a set of resources to support improving and transforming service delivery during the CSR07 period and beyond.
A Model for Business Improvement
"Everyone should have access to public services that are efficient, effective, excellent, empowering and constantly improving"
UK Government policy discussion document – Prime Minister's Delivery Unit
The model above represents a typical improvement cycle. It is based on a common sense approach designed to support local authorities in owning the delivery of improvement. Within this improvement cycle, the Business Improvement Package aims to highlight resources, materials and change management approaches which are proven by local authorities as useful in understanding current business delivery, practical options for change, and organisational implications for transformation. Begin your improvement journey.